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Certification Program
Increase Partner Certifications
Channel Services Group’s (CSG) OPENLINE call center services provide the ultimate support in certifications for your partner channel. This unique, customized Certification Program provides a full Business Development Management (BDM) Team to build and accelerate your channel certification adoption with immediate results. CSG’s BDM agents provide awareness, support, learning plans and guidance for your partner networks to save time, money and ensure sales success.
Increase Partner Awareness, Adoption and Satisfaction
CSG’s first plan of action for your partner network includes several awareness campaigns. These campaigns are tailored to your specifications and include expert agents who profile your partners to understand their business model and growth plans; then tailor certification communications to directly impact their respective plans. Each BDM identifies, aligns and promotes best-fit solution areas and qualifications for the unique skill sets of each partner.
Enable Partner Success
CSG’s Agents will map your partner needs with beneficial resources and tools available from your organization. Acting as an advisor, the business development team will ensure partners have the necessary infrastructure to fulfill and complete training requirements. CSG BDMs help partners navigate through your channel program and take advantage of training, testing, telephone sales, advisory services, virtualization, marketplace prioritization, software instruction and more.
Customized Action For Target Certifications
Based on identified Vendor requests, CSG can deliver highly targeted campaigns to promote program enrollment, increase competencies and communicate Vendor announcements to drive channel behavior and grow the partner pipeline. CSG can support and strengthen the relationship between you and your partners to ensure a loyal, participating and dedicated channel.
Confirmed Business Case
Throughout the entire Certification Program, project managers and channel strategists continually test, analyze and update the program to solidify your business case. From the Certification Program, your organization can expect an accelerated, intelligent partner community, prevented loss of revenue and an increase in channel behavior and partner predictability.
- Increase Partner Loyalty
- Expert “White Label” Support
- Increased Certifications
- Knowledgeable Partners
- Increased Revenue
- Dedicated Sales Partners
- Saves Time and Money
Contact us today to learn more about the Certification Program.
